Remote IT Service Desk Specialist | Windows/macOS Support
gongioSalt Lake City, UT
Remote IT Service Desk Specialist | Windows/macOS Support
gongioSalt Lake City, UTMid L4
Computer User Support SpecialistsComputer Network Support SpecialistsNetwork and Computer Systems Administrators
Computer Systems Design ServicesComputer Facilities Management ServicesCustom Computer Programming Services
APPLY NOW (opens in a new tab)Gong is seeking an IT Service Desk Specialist to support our Lehi, UT office and remote US employees. You will handle end-user hardware, software, and SaaS issues from initial response to resolution, owning incidents of increasing complexity and communicating updates to users and teams. Responsibilities include troubleshooting laptops, peripherals, and mobile devices; responding to incidents; maintaining clear incident status; creating knowledge base documentation; onboarding and training new
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Level
Mid L4
Location
Salt Lake City, UT
Occupation
Computer User Support Specialists
Industry
Computer Systems Design Services
Posted
2 days ago