Accounts Receivable Manager

Key Responsibilities: Manage full-cycle accounts receivable, including cash application, collections, aging analysis, and customer account reconciliations. Monitor outstanding balances, prioritize collection efforts, and follow through with customers to resolve past-due accounts. Manage customer credit and investigate and resolve billing discrepancies, unapplied payments, and other account issues. Partner with Sales, Customer Service, and other departments to resolve issues while maintaining positive customer relationships. Communicate collection progress, credit concerns, and unresolved balances to accounting leadership. Identify opportunities to improve accounts receivable workflows, document procedures, and establish greater consistency and accountability.

Qualifications: Strong hands-on, full-cycle accounts receivable experience, including direct responsibility for collections, cash application, reconciliations, and customer credit management. Demonstrated ability to independently manage an accounts receivable function; experience should extend beyond supervising others who perform the daily work. Strong communication skills and the ability to address collection issues professionally while collaborating across departments. Initiative, sound judgment, and strong problem-solving skills, with the persistence to investigate discrepancies and drive resolution. Comfort working in an evolving environment and developing practical processes where formal procedures may be limited. Experience working with accounting systems and Excel; Prophet 21 experience is a plus.