Senior Customer Success Lead for Enterprise & Ops (SF)

ECLARO in San Francisco, CA is seeking a Customer Success Lead to own and scale our CS function for a fast-growing healthcare startup. You will lead a team, manage enterprise relationships, and drive retention and revenue expansion across large accounts. We expect 7–10+ years in Customer Success or Account Management, experience implementing end-to-end onboarding, and a data-driven approach. You will partner with the CEO to evolve CS as we launch new SKUs and scale nationwide.