Clinical Applications Consultant - Autoimmunity - New England Territory
werfenBedford, MA
$90,000 per year
APPLY (opens in a new tab)Clinical Applications Consultant - Autoimmunity - New England Territory
werfenBedford, MASenior L5
$90,000 per year
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific ProductsSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsMedical and Clinical Laboratory Technologists
Other Scientific and Technical Consulting ServicesTesting Laboratories and ServicesMedical Laboratories
APPLY NOW (opens in a new tab)Application ConsultantResponsible for ensuring total customer satisfaction within the Werfen installed base. Perform installations, validations/verification and training on Werfen analyzers. Provide on-going clinical support, customer education and consult with customers regarding matters of regulatory requirements and compliance.
Individuals with previous lab experience such as Medical Technologist (MT), Medical Laboratory Technician (MLT), Etc. will be highly considered. This Application Consultant will focus on our autoimmune client base. Territory consists of All of the New England States and a portion of New York.
Key Accountabilities:
Performs Werfen instrument installations, validations/verifications and training inside and outside their assigned territory as directed by the Clinical Applications Manager (CAM). Coordinates the instrument go-live process with internal and customer stakeholders
Within their assigned territory installed base, responsible for ensuring total customer satisfaction and base maintenance
Responsible for customer clinical & technical support and education. Instructs customer on proper operation and clinical utilization of Werfen products
Achieves and maintains a high level of competency in technical knowledge of Werfen products and services. Strives to achieve similar competency regarding competitive systems
Achieves/maintains a comprehensive knowledge of regulatory requirements
Responsible for knowledge and competency regarding Data Management Systems (including presales, and post-sales support activity)
Identifies opportunities to further penetrate current Werfen installed base and grow revenue within assigned accounts. May assist Sales Consultant with lead generation through pre and post-sales support
Performs product demonstrations.
Participates in seminars, workshops and convention exhibit activities as requested by Management
Develops/ maintains an account list and calls on each according to required frequencies
Maintains aspects of Werfen Customer Databases and Property Accountability Documents
Manages and controls personal travel and expense budget
Prepares forecasts and other monthly reports as required by management
Responsible for complying with all regulatory (including ISO) mandated policies, procedures and work
Secondary Functions: To be determined, as needed, by management
Budget Managed (if applicable): Personal T&E Budget
Internal Networking/Key Relationships: To be determined based on department needs, to include interactions such as:
North America Commercial Operations
Customer Service
Technical Support Group
Skills & Capabilities: The ideal candidate for this position will exhibit the following skills and capabilities:
Efficiently works under pressure to meet deadlines.
Proven technical proficiency and knowledge
Strong planning and organizational skills
Project management skills/experience desirable
Ability to communicate effectively at varying levels of the organization. Demonstrated proficiency in written and verbal communication
Demonstrated problem solving skills
Collaboration, capable of executing in a team environment.
Ability to present complex technical concepts for varying levels of customer staff, including physicians
Minimum Knowledge & Experience Required for the Position:
Education:
Associates degree in Medical Technology (preferred), Respiratory Therapy, Nursing or related scientific discipline required. Bachelor's degree preferred
Experience: Minimum of 2-3 years' work experience in a lab or clinical setting
Additional Skills/Knowledge:
Strong computer skills (Word, Excel and PowerPoint). Language: Fluency in English Required
Travel Requirements:
Approximately 80% of time
The annual base salary range for this role is currently $90,000 to $120,000 range. Individual employee compensation will ultimately depend on factors including education, relevant experience, skillset, knowledge, and particular business needs.
This role is eligible for medical, dental, and vision insurance, 401k plan retirement benefits with an employer match, as well as paid vacation and sick leave. Our sales roles are eligible for participation in a commission plan and our management, and select professional roles, are eligible for a performance-based bonus.
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Level
Senior L5
Salary
$90,000 per year
Location
Bedford, MA
Occupation
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
Industry
Other Scientific and Technical Consulting Services
Posted
today