Clinic Patient Representative - Primary Pediatric
childrens hospital of san antonioAlamogordo, NM
Clinic Patient Representative - Primary Pediatric
childrens hospital of san antonioAlamogordo, NMJunior L3
All Other Outpatient Care CentersOffices of PhysiciansAll Other Miscellaneous Ambulatory Health Care Services
APPLY NOW (opens in a new tab)Job Title According to specified procedures, arranges for the efficient and orderly registration of all patients; insures that accurate patient and insurance information is collected; performs various clerical and cashier duties. Schedules appointments and maintain patient charts. This description is not intended to be a complete list of duties. Other related duties may be assigned.
Responsibilities:
- Demonstrates knowledge and skills necessary to provide services based on the physical, psychosocial, educational, safety, and other related criteria appropriate population in his/her assigned area
- Maintains required core competencies.
- Complies with set Policies and Procedures (i.e. nametag, dress code, parking, smoking, etc.)Answer practice phones and schedules patient appointments.
- Accurately registers arriving patients for appointments and accurately gathers all necessary information.
- Accurately scans/receives all required documents into patient's account.
- Faxes notifications to insurance companies that require it. Pre-register via phone calls.
- Assure prompt patient services with professional kind attitude.
- Request medical records for new/referred patient.
- Verify that appropriate insurance authorizations and/or referrals have been received and placed in patient records prior to patient visit.
- Update patient information on a regular basis to include; address phone number and insurance information.
- Assure that all forms in front office are updated and copied, to include new patient packets and patient charts.
- Collects patient's co-payments and outstanding balances at the time of service and posts to account and daily log.
- Balances designated cash drawer at end of shift.
- Assists patients with general insurance, billing and other inquiries they might have pertaining to their accounts or referred to certified patient tech.
- Complies with set Policies and Procedures (i.e. nametag, dress code, parking, smoking, etc.)Prepares charts for patient visit according to protocols.
Requirements: EducationHigh School diploma or equivalent.
Experience:
- Medical Office experience preferred.
- Clerical training that includes typing, 10 key calculator, and computer knowledge.
- Knowledge/Experience of computer software, insurance requirements (authorizations, policies, co-pays, etc.).Bilingual preferred.
- License, Registrations, or Certifications
- Current American Heart – Basic Life Support (BLS) card.
Work Schedule: 8AM - 5PM Monday-FridayWork Type: Full Time
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Level
Junior L3
Location
Alamogordo, NM
Occupation
Patient Representatives
Industry
All Other Outpatient Care Centers
Posted
today