Clinic Patient Representative - Multi Specialty
childrens hospital of san antonioAlamogordo, NM
Clinic Patient Representative - Multi Specialty
childrens hospital of san antonioAlamogordo, NMJunior L3
Offices of PhysiciansAll Other Outpatient Care CentersAll Other Miscellaneous Ambulatory Health Care Services
APPLY NOW (opens in a new tab)Job Title According to specified procedures, arranges for the efficient and orderly registration of all patients; ensures that accurate patient and insurance information is collected; performs various clerical and cashier duties. Schedules appointments and maintains patient charts. This description is not intended to be a complete list of duties. Other related duties may be assigned.
Responsibilities:
- Demonstrates knowledge and skills necessary to provide services based on the physical, psychosocial, educational, safety, and other related criteria appropriate population in his/her assigned area
- Maintains required core competencies.
- Complies with set Policies and Procedures (i.e., nametag, dress code, parking, smoking, etc.)Answer practice phones and schedule patient appointments.
- Accurately registers arriving patients for appointments and accurately gathers all necessary information.
- Accurately scans/receives all required documents into the patient's account.
- Faxes notifications to insurance companies that require it. Pre-register via phone calls.
- Assure prompt patient services with a professional, kind attitude.
- Request medical records for new/referred patient.
- Verify that appropriate insurance authorizations and/or referrals have been received and placed in patient records prior to the patient visit.
- Update patient information on a regular basis to include address, phone number, and insurance information.
- Assure that all forms in the front office are updated and copied, to include new patient packets and patient charts.
- Collects patients' co-payments and outstanding balances at the time of service and posts to the account and daily log.
- Balances designated cash drawer at the end of shift.
- Assists patients with general insurance, billing, and other inquiries they might have pertaining to their accounts or referred to certified patient tech.
- Prepares charts for patient visit according to protocols.
Requirements: EducationHigh School diploma or equivalent.
Experience:
- Clerical training that includes typing, 10 key calculator, and computer knowledge.
- Knowledge/Experience of computer software, insurance requirements (authorizations, policies, co-pays, etc.).Medical Office experience preferred.
- Bilingual preferred.
- Licenses, Certification, or Registrations
- Current American Heart –Basic Life Support (BLS)card.
Work Schedule: 8AM - 5PM Monday-FridayWork Type: Full Time
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Level
Junior L3
Location
Alamogordo, NM
Occupation
Medical Secretaries and Administrative Assistants
Industry
Offices of Physicians
Posted
today