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To support a remote Revenue Cycle Management team, the full-time Patient Financial Counselor will manage the full billing cycle, including patient inquiries, insurance coverage explanations, and payment collections while ensuring compliance and timely reimbursements.
Key responsibilities: Respond to patient inquiries regarding account balances and charges through various communication channels Explain insurance coverage and patient responsibilities in clear, understandable terms Collect patient payments and manage payment plans, following up on outstanding accounts as neededRequired qualifications 5+ years of experience in medical billing and coding within a healthcare setting Experience in Sleep Medicine and/or DME billing is strongly preferred Proven track record in collections, including patient balance collections Familiarity with HIPAA and patient privacy requirements Bilingual in English and Spanish is a plus

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Level

Mid L4

Location

New York, NY

Occupation

Patient Representatives

Industry

General Medical and Surgical Hospitals

Posted

4 days ago

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