New Business Case Manager

Key responsibilities: Review, evaluate, and process case work according to department procedures Analyze case information and identify appropriate actions while ensuring system updates Communicate effectively with producers and external parties, setting proper expectations

Required qualifications: College degree or equivalent work experience preferred Experience in customer service, preferably within the financial services industry Ability to work effectively in a team environment Proven capability to handle high-volume, fast-paced assignments with accuracy Understanding of New Business and Underwriting terminology