Remote Renewal & Customer Success Specialist
trulyhiredDenver, CO
Remote Renewal & Customer Success Specialist
trulyhiredDenver, COMid L4
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelCustomer Service RepresentativesSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
Custom Computer Programming ServicesSoftware PublishersTelemarketing Bureaus and Other Contact Centers
APPLY NOW (opens in a new tab)Follett Software is seeking a Customer Success Specialist to ensure existing customers renew and maintain their investment. You will manage renewal quotes, maintain the renewal calendar, and serve as the primary contact during renewal cycles across the U.S.You will proactively reach out before contract expiration, follow a renewal playbook, and collaborate with Sales and CS teams to uncover upsell opportunities while maintaining deep product knowledge of Follett Software offerings.
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Level
Mid L4
Location
Denver, CO
Occupation
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Industry
Custom Computer Programming Services
Posted
today