Senior Vice President, Fund Administration

Job Description: Lead strategy, planning and execution for Fund Administration, and own its financial performance against annual revenue and profitability targets. Lead the fund accounting, treasury, loan servicing and investor services teams. Hire, mentor and develop staff, and manage work allocation, performance and accountability. Build a strong client service culture, set team goals and keep people focused on deadlines through frequent, consistent communication. Monitor staffing, workload and team design, and recommend and lead hiring for approved roles. Set department policies and establish KPIs for the business unit. Oversee and manage the review of quarterly and annual financial statements and investor reporting for fund administration clients and managed funds, with a focus on private credit and direct lending: set review standards and assign and supervise reviewers. Take on review and reporting directly when needed, including complex or high-risk funds, new structures and periods of heavy workload. Manage the quarterly and annual reporting cycle so all deadlines are met, addressing timing issues early and communicating clearly with clients. Understand each fund's structure, operating agreement and underwriting model well enough to anticipate activity and ensure proper accounting treatment. Advise clients on the accounting and reporting implications of new funds, fund amendments and new lending initiatives, getting involved early in fund formation. Manage relationships with outside audit and tax firms so annual audits and tax filings are accurate and on time. Ensure timely, accurate processing of distributions, fees and intercompany balances, working with corporate Finance on fee agreements and collections. Oversee treasury operations for client and managed funds, including cash management, disbursements, distributions and bank account administration. Oversee loan servicing for the funds we administer, including billing, payment processing, loan reporting and borrower communication. Ensure cash movement, payment and distribution procedures are defined, controlled and followed, with appropriate review and approval. Keep treasury, loan servicing and fund accounting closely coordinated so cash, loan balances and reporting reconcile. Own the Fund Administration control environment over financial reporting, treasury, loan servicing and client deliverables. Ensure processes comply with GAAP, IRS, NMTC and regulatory requirements, and own the underlying controls for SOC 1 readiness. Serve as senior relationship owner and escalation point for fund administration clients, managing expectations against contract scope, service levels and fund documents. Help sell fund administration services: lead technical sales conversations, scope engagements and join pitches and client presentations.