Sr. Technical Account Manager (Israel), EMEA Startups

Responsibilities: Act as the primary technical advisor for startup customers, building trusted relationships with CTOs, VPs of Engineering, and founders Engage with audiences from engineers to C-suite, tailoring communication to each group Balance startup velocity with Well-Architected best practices across AI/ML, compute, containers, and data infrastructure Perform architecture reviews, operational assessments, and identify risks to improve resilience, performance, and cost efficiency Lead technical discussions on architecture trade-offs, incident response, and scaling risks with founding teams Increase customer capability via targeted workshops and enablement sessions Advocate for customer needs by relaying feedback to AWS engineering and prioritizing issues Collaborate with Solutions Architects, Business Developers, Professional Services, and Account Managers to deliver coordinated value Create technical content (blog posts, reference architectures, reusable solutions) to help startups accelerate time-to-market

Key requirements: 10+ years in technical roles with distributed systems, cloud architecture, software development, infra/platform engineering, data/analytics, or AI/ML Experience in a customer-facing technical role (TAM, solutions architect, consultant, or support) Experience with operational parameters and troubleshooting for compute, storage, networking, databases, AI/ML, containers, DevOps, big data/analytics, security Strong ability to drive technical discussions with engineering teams and executives Experience in fast-paced environments with shifting priorities and ambiguity Fluent in English and Hebrew Clear, structured communication Executive stakeholder management Collaborative mindset and mentorship AI/ML workloads including foundation models and inference infrastructure Accelerated compute (GPU, custom silicon) Containers and container orchestration (EKS, ECS, Kubernetes)