Billing Manager
troutman pepper hamilton sandersEvanston, IL
Overview:
In this role you drive the firm's billing operations, leading the Billing team and coordinating with Legal Support to deliver accurate, timely invoices aligned with client guidelines. You partner with attorneys and cross-functional teams to optimize workflows and ensure a high standard of service. You will mentor staff, manage performance, and oversee monthly close cycles, shaping billing processes at scale. This is an opportunity to impact client experience and operational excellence in a fast-paced, professional environment.
Responsibilities:
- Lead and develop the Billing team, including one-on-one mentoring and performance discussions
- Oversee billing workflow, reporting, and monthly close processes
- Ensure accuracy, timeliness, and policy conformance of billing transactions
- Collaborate with attorneys and Legal Support to design invoice solutions
- Act as liaison between Legal, Billing, and other firm teams and represent the department in meetings
- Monitor timekeeping policies to ensure client guidelines are followed
- Provide updates to team leadership on billing status and performance
- Leverage technology to maximize efficiency while maintaining professionalism
Key requirements:
- Bachelor's degree
- Minimum five years' experience managing a large team in a high-volume environment
- Experience in a law firm preferred
- Experience with eBilling preferred
- Strong knowledge of billing applications and legal accounting processes
- Proficiency in Microsoft Word and Excel
- Ability to lead a team and manage multiple initiatives
- Excellent written and verbal communication and strong analytical skillsstrong leadershipclear communicationcustomer service orientation
- Billing application familiarity (Aderant or similar)
- Legal accounting processese
- Billing experience
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Level
Manager L7
Location
Evanston, IL
Occupation
General and Operations Managers
Industry
Offices of Lawyers
Posted
yesterday