Billing Manager - Litigation
foley lardnerEvanston, IL
Overview:
In this role you will lead the Litigation billing team, shaping a scalable, proactive billing support model that aligns with client and attorney needs. You will partner with partners and practice leadership to ensure accurate, compliant billing and high-value service. You'll coach an agile team, drive continuous improvement, and implement best practices across the firm's billing function. This is a strategic, relationship-driven leadership position at a respected law firm focused on efficiency, accuracy, and client service. Compensation / Benefitshybrid workplacecompetitive salary rangesopportunity to shape billing strategycross-functional collaborationcareer developmentprofessional leadership role
Responsibilities:
- Build strong relationships with attorneys, department chairs, and support teams to deliver high-quality billing support
- Develop and implement a long-term, scalable billing structure for the practice
- Lead a proactive billing model that anticipates needs and mitigates risks
- Create training protocols and onboarding for new billers to ensure service consistency
- Serve as SME for pro forma implementation and optimized billing technologies
- Monitor team performance, service levels, and trends to drive continuous improvement
- Understand client and practice-specific billing requirements to establish effective workflows
- Document and refine policies and procedures for efficiency, accuracy, compliance, and client service
- Mentor and develop an agile billing team with cross-training and knowledge sharing
- Identify opportunities for process improvement and organizational enhancements
Key requirements:
- High School Diplomaminimum 8 years of progressive revenue cycle experience in a law firmminimum 3 years in a people manager role within law firm revenue cycle
- Prior 3E experience strongly desired
- Deep understanding of legal billing and collections processes with ability to implement improvements
- Proactive leadership and problem-solving ability
- Ability to prioritize, adapt to changing business needs, and maintain high service/accuracy levelsrelationship-buildingleadershipproactive thinking3E experiencebilling technologiesrevenue cycle management
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Level
Manager L7
Location
Evanston, IL
Occupation
Lawyers
Industry
Offices of Lawyers
Posted
yesterday