Benefits Specialist

Must Haves: Bachelor's Degree 2+ years of relevant experience in benefits administration with hands on experience in leave administration

Preferred Qualifications: Higher Ed Industry experience Leave Management Specialist – Performance Expectations & Standards

Position Purpose: The Leave Management Specialist is responsible for administering and overseeing employee leave and accommodation programs while ensuring compliance with federal, state, local, and University leave regulations. This role serves as the primary point of contact for leave-related matters and supports employees, managers, and HR stakeholders through the leave management process. The Leave Management Specialist promotes compliance, operational excellence, data integrity, and a positive employee experience within the HR Shared Services model. Core Functional Responsibilities Leave Administration & Case Management· Serve as the primary point of contact for all leave requests· Administer and manage employee leave programs, including but not limited to:o Family and Medical Leave Act (FMLA)o Americans with Disabilities Act (ADA) accommodationso New York State Paid Family Leave (PFL)o Short-Term Disability (STD)o Workers’ Compensationo Military Leaveo Other state, local, and University leave programs· Determine employee eligibility for leave and accommodations in accordance with applicable laws, collective bargaining agreements, and University policies· Conduct leave intake consultations and counsel employees regarding available leave options and benefits· Prepare and distribute leave packets and required documentation· Maintain ongoing communication and case management throughout the leave lifecycle Accommodation & Return-to-Work Administration· Facilitate interactive accommodation processes in coordination with employees, management, and University partners· Coordinate workplace accommodations consistent with ADA requirements and University procedures· Manage return-to-work processes following disability, workers’ compensation, FMLA, and other leave programs· Review fitness-for-duty and return-to-work documentation as required· Collaborate with managers and stakeholders to ensure smooth reintegration into the workplace· Coordinate with the University Leave Management Office and Benefits Office as necessary Employee Support & Communication· Communicate regularly with employees regarding leave status, documentation requirements, deadlines, and return-to-work expectations· Provide compassionate, professional, and customer-focused support while handling sensitive situations· Educate employees and managers regarding leave policies, procedures, and available resources· Connect employees with available support services such as:o Employee Assistance Program (EAP)o Health Advocateo Wellness Programso Other University resources Leave Documentation & Records Management· Maintain complete, accurate, and legally compliant leave and accommodation records· Track leave balances, usage, certifications, extensions, and return-to-work documentation· Ensure proper documentation is retained in accordance with record retention requirements· Preserve confidentiality of medical information and records under HIPAA and University policies