Remote Customer Operations Associate I (EN/FR)

Affirm, Inc. is seeking an Operations Associate to join its customer operations team. The role centers on timely, accurate resolution of complex inquiries through email and selective phone support, while maintaining top QA scores and professional client rapport. You will leverage in-depth product and financial knowledge to resolve a broad range of issues, participate in training, and support cross-functional initiatives. This is a remote-first role with some in-person onboarding as needed.