Remote Customer Ops Associate (EN/FR)

Affirms is a remote-first company seeking an Operations Associate to help resolve complex customer inquiries across email and phone, while maintaining high QA scores. The role partners with cross-functional teams to implement new systems and product features and to ensure timely responses. You will manage schedules and emails to drive productivity, participate in training, and contribute to ongoing process improvements. Visa sponsorship is not available and base pay ranges by state apply.