Sales Operations
yo ai labsEast Boston, MA
Sales Operations
yo ai labsEast Boston, MASenior L5
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsSales and Related Workers, All Other
Custom Computer Programming ServicesTelemarketing Bureaus and Other Contact CentersComputer Systems Design Services
APPLY NOW (opens in a new tab)Sales / Revenue / CS Operations Expert Job Type: Contractor
Location: Remote
Role Overview:
We are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.
Key Responsibilities:
Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
Manage revenue tools including quoting, billing, ticketing, and project management systems.
Build and optimize sales and customer success workflows.
Maintain accurate data and reporting across connected systems.
Identify and resolve operational or policy-related challenges.
Create clear documentation, reports, and process guidelines.
Support system adoption and operational improvements.
Requirements:
4+ years of experience in Sales, Revenue, or Customer Success Operations.
Hands-on CRM configuration and management experience.
Experience with at least two revenue-related tools outside the CRM.
Strong operational judgment and problem-solving skills.
Excellent written and verbal communication.
Strong understanding of data accuracy, reporting, and workflow management.
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Level
Senior L5
Location
East Boston, MA
Occupation
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Industry
Custom Computer Programming Services
Posted
2 days ago