Sales Operations Associate [78639]
onward searchEast Boston, MA
Sales Operations Associate [78639]
onward searchEast Boston, MAMid L4
Sales and Related Workers, All OtherSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsSales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
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Base pay range $95.00/yr - $100.00/yr
Direct message the job poster from Onward Search
Delivery Leader, Sales Practice- Recruiter for Sales, Digital, Creative, IT & Gaming Onward Search is seeking a proactive and detail-oriented Sales Operations Associate to support a growing sales organization for an innovative CPG company. This role is essential in ensuring smooth execution across the sales lifecycle, including order processing, inventory coordination, and customer communication. You'll collaborate with internal teams, retailers, and distributors to streamline workflows, maintain accurate data, and enhance customer satisfaction. This is a permanent, hybrid (very flex). Open to candidates in North Adams or Boston, MA.
Key Responsibilities:
Process sales orders, manage backorders, and coordinate with logistics on shipments and delivery timelines
Support retailer and distributor relationships by providing updates on inventory, pricing, and lead times
Maintain sales and customer data in CRM/ERP systems and generate regular performance reports
Serve as the go-to for retailer onboarding, product setup, PO processing, and compliance documentation
Support sales enablement through updated materials, meeting prep, and cross-functional collaboration
Qualifications:
Bachelor's degree in Business, Marketing, Supply Chain, or related field
3+ years in sales operations or sales support, ideally in consumer products or CPG
Experience with CRM and ERP systems (NetSuite a plus), and proficiency in Excel
Strong attention to detail, organizational skills, and ability to manage competing priorities
Familiarity with retail accounts and international distribution preferred
Seniority level Associate
Employment type Full-time
Job function Sales and Other
Industries Retail
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