Partner Success Guide

Key responsibilities: Provide first-level support and training to Inntopia partners through inbound inquiries Conduct proactive outreach and maintain regular communication with partners Assist partners in resolving software issues and share best practices for software use

Required qualifications: Prior customer service experience via phone and/or in person Exceptional partner-focused attitude and relationship-building skills Strong technical problem-solving skills and a solid understanding of software Ability to manage changing priorities in a dynamic environment Willingness and ability to learn new skills as required