California Licensed Patient Care Coach

Key responsibilities: Provide one-on-one mentoring and coaching to patients on the use of Durable Medical Equipment (DME) devices Monitor patient adherence and usage data, offering timely feedback and interventions based on trends Coordinate with internal teams and external partners to resolve patient needs and ensure continuity of careRequired qualifications: High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred Experience in healthcare administrative roles, customer service, or related fields Familiarity with chronic conditions supported by DME and associated therapies Completion of required compliance training and continuing education programs Technical aptitude for understanding device functionality and data analytics