Customer Success Manager (Fully Remote)
neoDenver, CO
Customer Success Manager (Fully Remote)
neoDenver, COSenior L5
Customer Service RepresentativesFirst-Line Supervisors of Non-Retail Sales WorkersSoftware Developers
APPLY NOW (opens in a new tab)Own the post-sale relationship from kickoff through renewal. Be the main point of contact for finance, tax, and engineering stakeholders.
What you'll do:
Lead customer onboarding by connecting Jira and GitHub. Run monthly updates and annual R&D study deadlines. Own renewals and find expansion opportunities.
What we're looking for:
5+ years in customer success at B2B SaaS. Comfort with data and API integrations. Why Neo. Tax: Join a small team and shape customer success. Direct access to leadership and product team. Neo. Tax Neo. Tax is an AI-driven platform that automates the R&D tax credit and software capitalization for modern software companies. You'll join a small team early and shape how we do customer success, with direct access to leadership and the product team.
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Level
Senior L5
Location
Denver, CO
Occupation
Customer Service Representatives
Industry
Custom Computer Programming Services
Posted
today