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On-Site Desktop Support Engineer - Dispatch, Part-Time

axiom technologies ptyDenver, COSenior L5
Computer User Support SpecialistsNetwork and Computer Systems AdministratorsComputer Network Support Specialists
Computer Systems Design ServicesComputer Facilities Management ServicesOther Computer Related Services
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Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.comWe are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: – Denver , CO-USA(On-site)
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Eligibility: U.S. Citizens and Green Card Holders Preferred
About the Role: Axiom Technologies is seeking an experienced Desktop Support Engineer (Dispatch/Part-Time Role) based in Denver, CO USA. This Dispatch/Part-Time, independent contractor role involves providing both on-site and remote support for end users while efficiently managing assignments and coordinating service requests. You'll serve as the go-to technical resource for desktop support, ensuring timely resolution of IT issues and smooth coordination among field technicians and internal teams.
Key Responsibilities: Provide on-site desktop and IT support for end users at the client location.
  • Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
  • Install, configure, and maintain hardware, operating systems, and enterprise software applications.
  • Support network connectivity issues, including LAN troubleshooting.
  • Assist with device setup, replacement, and hardware installations.
  • Perform basic network troubleshooting using console access when required.
  • Document service activities and communicate updates to the service delivery team.
  • Follow client IT policies and security procedures while performing onsite tasks.
Required Skills:
  • Strong knowledge of Windows operating systems and desktop environments
  • Experience in hardware troubleshooting and replacement
  • Basic understanding of networking (LAN connectivity, switches, routers)
  • Ability to diagnose and resolve desktop, printer, and peripheral issues
  • Good communication and customer service skills
  • Ability to work independently in onsite support environments
  • Tools Required to Carry
  • Engineers must carry the following tools while attending onsite support requests:
  • Windows LaptopLAN Cable
  • Screwdriver Toolkit
  • Basic IT troubleshooting tools
  • Work ModelOn-demand / field support role
  • Work assignments will be shared by the Service Delivery Team
  • Engineers will be contacted via phone or email when support is required
  • Engineers will receive site location, SPOC details, and reporting time before each assignment
  • No guaranteed number of working hours
  • Contract TypeHow to Apply
  • Interested candidates are invited to send their resumes to:careers.us@axiomtechnologies.comJob Features
  • Job Category
  • TechnicalApply For This JobName *Email *Phone *Years of Experience *Axiom Technologies selection process includes Background Verification Checks. Do you comply and agree to proceed with them? *

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