Remote Call Center Leader
maximusEast Lansing, MI
Remote Call Center Leader
maximusEast Lansing, MIMid L4
First-Line Supervisors of Office and Administrative Support WorkersCustomer Service RepresentativesTelemarketers
Telemarketing Bureaus and Other Contact CentersAll Other Business Support ServicesTemporary Help Services
APPLY NOW (opens in a new tab)Maximus is seeking a Call Center Supervisor to lead customer service representatives in a fully remote capacity, ensuring quality and SLA compliance. The role requires a U.S. citizen, ability to pass a federal background check, and hosting equipment provided by the company.
You will develop schedules, coach staff, monitor performance, and partner with HR for hiring decisions while maintaining confidentiality and adherence to wage and hour policies. Contract award-based.
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Level
Mid L4
Location
East Lansing, MI
Occupation
First-Line Supervisors of Office and Administrative Support Workers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
2 days ago