Marketplace Growth & Sales Operations

What You’ll Do: Build & Train the Team: You won't just "manage" a team; you will build the training curriculum. You will be responsible for the continuous coaching, development, and performance. Scale Remote Operations: Manage and scale high-performing remote teams across multiple time zones, ensuring culture and performance stay consistent. Manage Marketplace Supply: Oversee the recruitment, onboarding, and performance of our professional network. You’ll ensure we have the right supply-to-demand ratio to maintain liquidity as we scale. Data-Driven Growth: Use your analytical background to build dashboards, track sales funnel conversion, and predict supply needs. Global Presence: Occasionally travel to visit our international teams to ensure operational alignment, culture-building, and hands-on training.

Who You Are: (Requirements) The Coach: You have a proven track record of managing and training teams. You know how to take raw talent and turn them into elite agents using structured playbooks. The Experience: You have 7–12 years of experience in high-growth B2C environments. You’ve "been there, done that" with scaling a marketplace, but you’re still hungry to be hands-on. Remote Management Pro: You are an expert at managing remote teams and understand how to keep people engaged, accountable, and productive without being in the same room. Analytical Powerhouse: You are "data-obsessed." You use analytics to find the "why" and can translate data insights into actionable training for your team. LegalTech or Marketplace Native: You understand the nuances of a supply-demand business model. Experience in LegalTech, Fintech, or the Gig Economy is a significant advantage.