Credit and Collection Agent

Location: Naperville IL 60563-1198

Duration: 06 months Contract on W2 (Possible extension)

Job Responsibilities: Contacting customers on past due balances via email and phone. Ability to listen, identify, and document invoicing issues and communicating to internal stakeholders. Need to be able to research and reconcile debit/credits and payments on customer accounts. Need to be able to deal with upset customers in a professional manner. After training, will need to have an internal drive to resolve past due balances without assistance from the Manager.

Required Skills: Commercial (B2B) Collection Experience required (2-5 years) Background in accounting to support research on debit/credits on customers' accounts. Ability to be self-motivate after training Needs to know Microsoft Excel (basic commands for statement reconciliation) Accounting understanding, Bill Collections Microsoft Outlook Applications Good Communication Preferred Skills: SAP experience preferred GetPaid collection experience preferred Education/Experience Requirement: ~2-5 years collection experience Education Preferred: ~ College or 2-5 years' experience Technology Requirements: ~ SAP, Excel