Service Coordinator Job in San Diego, CA | Robert Half
robert halfSan Diego, CA
Service Coordinator Job in San Diego, CA | Robert Half
robert halfSan Diego, CAMid L4
Dispatchers, Except Police, Fire, and AmbulanceMeeting, Convention, and Event PlannersCustomer Service Representatives
Commercial and Industrial Machinery and Equipment Repair and MaintenanceAll Other Support ServicesFood Service Contractors
APPLY NOW (opens in a new tab)Service Coordinator Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily service operations and ensure a high level of client satisfaction. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating schedules and resources, and can effectively communicate with customers, technicians, and internal teams. The Service Coordinator will be responsible for managing service requests, scheduling appointments, tracking work orders, and serving as a key point of contact throughout the service process. The ideal candidate is organized, proactive, and committed to delivering excellent support.
Key Responsibilities:
- Coordinate and schedule service appointments, work orders, and technician assignments
- Serve as a primary point of contact for customers regarding service requests and updates
- Monitor service timelines and ensure timely follow-up on open issues
- Maintain accurate records of service activities, customer communications, and scheduling details
- Communicate with internal teams and external clients to ensure smooth service delivery
- Assist with preparing reports, documentation, and service-related correspondence
- Resolve scheduling conflicts and escalate issues as needed
- Support process improvements to enhance efficiency and customer experience
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Level
Mid L4
Location
San Diego, CA
Occupation
Dispatchers, Except Police, Fire, and Ambulance
Industry
Commercial and Industrial Machinery and Equipment Repair and Maintenance
Posted
2 days ago