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Job Description: Work with some of the world's leading companies and engineers and be part of a dynamic team shaping the next of dispensing technology for automated manufacturing and assembly. We are looking for motivated, hands-on individuals who take ownership, enjoy technical challenges, and want to grow together with us.
Company: ViscoTec America Inc.
Job Title: Field Service Engineer
Assigned to: Technical Department
Responsibilities:
  • Perform equipment installations, commissioning, and system integration at customer sites
  • Conduct Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT)
  • Provide on-site and remote technical support, troubleshooting, and customer training
  • Assist customers during production start-up and process optimization
  • Support the Technical Department with repair and assembly tasks when not traveling
  • Deliver clear technical documentation, reports, and service notes
  • Collaborate with colleagues in Germany and within the U.S. team for complex issues
  • Maintain strong customer communication and ensure professional representation of ViscoTecRequirements:
Education requirements: Associate degree or higher in a technical field or engineering. 2 to 4 years' experience in mechatronics, automation, or electrical/mechanical service and commissioning. Must have strong hands-on technical and troubleshooting skills. Skills and personality traits:
  • Hands-on, detail-oriented, and organized
  • Strong mechanical and electrical aptitude
  • Excellent communication and customer interaction skills
  • Self-starter who enjoys travel and working independently
  • Flexible and professional in diverse environmentsCAD/SolidWorks experience a plus but not required
Location: Satellite Office in San Diego, CA10% Main Office in Kennesaw, GA
Work Schedule:
  • The position involves a standard 40-hour workweek. Regular travel up to 50% within North America is required for installations, commissioning, and customer support. When not traveling, the role includes in-house technical work and support.
  • Seniority LevelMid-level
  • IndustryMachinery Manufacturing
  • Automation Machinery Manufacturing
  • Employment TypeFull-time
  • Job Functions
  • Field Service & Installation
  • CommissioningTechnical Support & Training
  • MechatronicsElectrical & Mechanical Service

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