Inside Sales Rep

Inside Sales Rep Job Duties: Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders. Recommend products to customers, based on customer's needs and interests. Answer customers' questions about products, prices, availability, product uses, and credit terms. Estimate or quote prices, credit or contract terms, warranties, and delivery dates. Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. Provide customers with product samples and catalogs. Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending conferences, Prepare drawings, estimates, and bids that meet specific customer needs. Monitor market conditions, product innovations, and competitors' products, prices, and sales. Perform administrative duties, such as preparing sales budgets and reports and keeping sales records. Obtain credit information about prospective customers. Train customers' employees on quality. Prepare sales contracts and order forms. Negotiate details of contracts and payments. Forward orders to manufacturers.