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Office & Operations Coordinator

qonceptCoraopolis, PAMid L4

$55,000–$70,000 annually

Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveOffice Clerks, GeneralOffice and Administrative Support Workers, All Other
Office Administrative ServicesAll Other Business Support ServicesStationery and Office Supplies Merchant Wholesalers
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Office & Operations Coordinator Check out the role overview below If you are confident you have got the right skills and experience, apply today.qoncept Americas | Moon Township, PAFull-Time | Hybrid | $55,000–$70,000 annually Enjoy variety in your work and being the person who keeps things running? At qoncept Americas, we're looking for an organized, resourceful professional to help manage the everyday activities of our growing U.S. business. From customer orders and shipping to office administration and working with our international team, this is a hands-on role for someone who enjoys taking initiative, solving problems, and getting things done. You'll work directly with company leadership, gain exposure to different aspects of an international business, and have the opportunity to take on greater responsibility as you develop. Who We Areqoncept Americas is part of an international engineering and technology group developing equipment, automation, and software solutions for the steel industry. Our work helps steel producers improve safety, efficiency, and productivity. Based in Moon Township, Pennsylvania, our U.S. team supports customers throughout North and South America, working closely with our engineering and technology teams in Austria.
Your Role: As our Office & Operations Associate, you'll help keep our U.S. business organized and running smoothly, with responsibility for customer orders, purchasing, shipping, inventory, and general office activities. You'll work directly with the CEO, customers, suppliers, and our European colleagues. The role is hands-on and varied, combining regular operational responsibilities with the everyday needs of a small business. We're looking for someone who can learn our processes, work independently, take initiative, and follow through without needing constant direction. You'll have the opportunity to expand your knowledge and responsibilities over time as you become more familiar with the business.
What You'll Be Doing:
  • Customer Orders & Purchasing
  • Handle customer requests, quotations, purchase orders, and order confirmations
  • Process customer and supplier orders in our ERP system (Odoo)
  • Verify pricing, availability, and delivery dates with customers and suppliers
  • Track open orders, follow up on deliveries, and keep customers informed
  • Manage orders through delivery and invoicing, ensuring accuracy and completion
  • Shipping & Inventory
  • Arrange incoming shipments from Europe and outgoing deliveries to customers
  • Work with freight providers and customs brokers on shipping documentation
  • Receive incoming parts, inspect deliveries, and maintain inventory records
  • Monitor stock levels and assist with replenishment
  • Prepare customer shipments, including packing, labels, and paperwork
  • Office & Business Administration
  • Handle general office needs, supplies, vendors, and workplace organization
  • Maintain business records and assist with routine accounting activities, including receipts and expenses
  • Help with scheduling, travel arrangements, and meeting preparation
  • Support occasional customer visits, trade shows, and business events
  • Identify practical improvements and help with other day-to-day business needs
What We're Looking For: We welcome candidates from office administration, customer service, inside sales, purchasing, operations, and other business-related backgrounds. More important than a particular job title or degree is your ability to take responsibility and get things done well. Dependable and organized: You manage details carefully and follow through on your work. Proactive: You recognize what needs attention and take initiative without waiting for instructions on every task. Resourceful: You enjoy solving everyday problems and finding practical solutions. Personable and professional: You communicate well with customers, suppliers, and colleagues. Comfortable with technology: You're confident using spreadsheets, business software, and digital systems. Adaptable: You're happy working on a computer, preparing shipments, organizing the office, or helping wherever needed. Previous experience with business software, ERP systems, or order processing is a plus. Experience with Odoo or the steel industry is not required.
Work Arrangement: This position is based at our Moon Township office, where regular on-site availability is important for receiving shipments and general office activities. Once established, you'll have the opportunity to work from home up to two days per week, depending on business needs. Flexible working hours are also available.
What We Offer
Salary: $55,000–$70,000 annually, based on experience and capabilities
Time off: 20 days of PTO (4 weeks) starting in year one, plus separate sick leave Health: Up to $6,450 annually in reimbursement for eligible health insurance premiums and medical expenses through our QSEHRA, subject to plan terms Flexible working hours and hybrid opportunities Direct involvement in a growing international business Opportunities to learn new skills and expand responsibilities over time
Why Join Us? We're a small, growing company with an international reach and a practical, down-to-earth approach to business. xhqgsiq You'll work closely with leadership, gain firsthand experience in different aspects of running a business, and have the opportunity to make a meaningful contribution in a supportive, professional environment.

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Industry

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Posted

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