Strategic Client Success Manager
virtual vocationsDenver, CO
Strategic Client Success Manager
virtual vocationsDenver, COManager L7
Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesMarketing Consulting Services
APPLY NOW (opens in a new tab)Supporting a portfolio of 6-8 enterprise life insurance clients, the full-time Strategic Client Success Manager will oversee the entire client journey, ensuring a best-in-class experience through implementation, engagement, and renewals while working remotely.
Key responsibilities:
Manage the end-to-end client lifecycle, including implementation, ongoing engagement, upsells, and renewals
Provide ongoing support and communication, leading client meetings and tracking tasks and deliverables
Collaborate cross-functionally to address client challenges and leverage data to optimize client impact
Required qualifications:
6+ years of experience with strategic/enterprise clients in account management, client success, or consulting, preferably in a SaaS environment
Proven experience overseeing the entire client lifecycle post-sale
Exceptional organizational skills and ability to thrive in a fast-paced environment
Strong analytical skills with the ability to present data strategically to clients
Bachelor's degree
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Level
Manager L7
Location
Denver, CO
Occupation
Sales Managers
Industry
Administrative Management and General Management Consulting Services
Posted
3 days ago