Returns Specialist - 1st Shift
strykerPlainfield, IN
Returns Specialist Work Flexibility: Onsite
Schedule: Mon – Fri, 7:00am – 3:30pm, OT available
What You Will Do:
- As the Returns Specialist, you will manage customer orders and complaints, oversee inventory and warehouse tasks, and coordinate complex logistics – while supporting continuous improvement and operational excellence.
- Manage order data and metrics, triage incoming orders, and ensure timely and accurate fulfilment of customer orders
- Handle customer complaints, provide tracking updates, and process return merchandise authorizations (RMAs)
- Supervise picking and packing processes, ensuring accuracy and efficiency in order preparation
- Oversee shipping logistics, coordinate with delivery carriers, and manage transportation schedules
- Track inventory movement and delivery progress to ensure timely arrival and customer satisfaction
- Manage dangerous goods and hazardous materials in compliance with regulatory requirements, including safe handling and shipping
- Administer global trade systems and transportation management tools for order booking, shipment tracking, and compliance
- Generate and manage manual and end-user proformas; coordinate manual shipments for intercompany and intracompany transfers
What You Need:
Required High School Diploma or GEDIdeally 2-4 years relevant experience PreferredClerical/administer work in a manufacturing, supply change or customer service environmentERP systems experience (SAP)$32.10
Travel Percentage:
10% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
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Level
Mid L4
Location
Plainfield, IN
Occupation
Shipping, Receiving, and Inventory Clerks
Industry
General Warehousing and Storage
Posted
yesterday