AI Success Strategist: Enterprise Customer Growth

Zendesk, Inc. is seeking an AI Success Strategist to own end-to-end delivery of customers' AI roadmaps, translating product capabilities into clear business strategies and driving adoption for measurable impact. You'll partner with executives to shape a long-term AI vision and align Product, Services, Sales, and Partners for scalable, safe AI programs. You will lead structured discovery, success planning, and engagements that create playbooks and milestones early in the lifecycle, with a focus