Marketplace Growth & Sales Operations

Location: Remote (USA, Canada, or LATAM) + International TravelAbout the RoleWinIt is at a pivotal inflection point. We are a high-growth, mission-driven platform looking for a seasoned leader to own the engine that powers our expansion. You will be responsible for two critical levers: building and training a high-velocity outbound B2C telemarketing team and managing the "supply side" of our marketplace (our network of legal professionals).This is a role for a Master Trainer and Builder-Operator. You must be as comfortable designing a sales script and coaching a remote agent as you are diving into the data at 9:00 AM to optimize a conversion funnel. What You'll DoBuild & Train the Team: You won't just "manage" a team; you will build the training curriculum. You will be responsible for the continuous coaching, development, and performance of a remote B2C telemarketing team. Scale Remote Operations: Manage and scale high-performing remote teams across multiple time zones, ensuring culture and performance stay consistent. Manage Marketplace Supply: Oversee the recruitment, onboarding, and performance of our professional network. You'll ensure we have the right supply-to-demand ratio to maintain liquidity as we scale. Data-Driven Growth: Use your analytical background to build dashboards, track sales funnel conversion, and predict supply needs. Global Presence: Occasionally travel to visit our international teams to ensure operational alignment, culture-building, and hands-on training.