Legal Intake Specialist

Responsibilities: Own the intake process from beginning to end. Answer and screen inquiry calls and emails from prospective clients. Survey prospective clients and empathize with them on the details of their case. Obtain critical information and documentation from clients relevant to their prospective case. Assist with outgoing correspondence, contracts, and the data entry and onboarding of new clients. Continuously follow up on leads. Perform other data entry as necessary. Process (scan and distribute) mail and packages. Perform conflict checks. Collaborate with marketing department on outbound lead generation initiatives. Regularly check in on clients' well-being and provide them with updates. Audit leads list and make follow up contact to convert cold leads. Other duties as necessary.

Qualifications: The qualified candidate must possess a bachelor's degree. Minimum 3 years of experience working at a personal injury firm, with a preference for asbestos and/or mass tort experience. Comfortable with Google Workspace and Microsoft Office. Experience with Salesforce preferred but not required. Excellent verbal and written communication skills. Top-notch organizational skills and a strong attention to detail. Proven track record in customer service. Ability to multitask and prioritize.

Benefits: Package (subject to elections and eligibility) 401k Retirement Plan. Paid Time Off, Paid Sick Leave and Flexible Work Arrangements. Complimentary Gym Membership.