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REGIONAL ACCOUNT MANAGER

american refrigerationJacksonville, FLSenior L5
Job Description
Key responsibilities: Grow the territory
  • Deliver revenue, gross margin, and growth targets for the territory.
  • Expand existing accounts by activating additional facilities, systems, and revenue lines, and develop new customers within the territory.
  • Build and maintain relationships with plant, maintenance, engineering, operations, and procurement leaders.
  • Conduct site visits and needs assessments to identify opportunities and define customer requirements. Convert field opportunities
  • Partner with the territory's service manager and technicians to convert service recommendations into quotes and decisions quickly.
  • Grow and renew maintenance agreements, and use them to build repair, retrofit, and replacement plans with each customer.
  • Prepare service, repair, and parts quotes; define scope for larger projects and controls work and route it to sales engineering for estimating and proposals.
  • Account for site safety conditions, access requirements, and refrigerant hazards when defining scope and pricing, working with the safety team as needed.
  • Present proposals, follow up on every open quote until it reaches a decision, and negotiate within company pricing, margin, and approval guidelines. Keep and manage customers
  • Review account revenue against prior year, identify the cause of any decline, and lead the recovery plan.
  • Maintain account plans for priority customers covering equipment condition, capital needs, and growth opportunities.
  • Coordinate handoffs to service, project management, and parts, and stay engaged in customer communication and issue resolution after the sale. Run the business
  • Maintain an accurate pipeline with current stages, next actions, and expected close dates.
  • Provide regular forecasts and performance updates to sales leadership.
  • Follow OSHA, EPA, and IIAR requirements and all company and customer site safety policies.
Requirements
Qualifications:
  • 3+ years of industrial or technical sales or account management experience, with a record of meeting sales goals.
  • Working knowledge of industrial refrigeration systems, including ammonia, CO2, and synthetic refrigerants.
  • Comfort selling to plant, maintenance, and operations leaders, and credibility with technicians and field teams.
  • Ability to manage a pipeline, prioritize opportunities, and keep accurate account records and forecasts.
  • Strong communication, negotiation, and presentation skills with technical and nontechnical audiences.
  • Proficiency with CRM and field-service platforms and Microsoft Office.
  • Valid driver's license and clean driving record; ability to travel approximately 50%.Preferred
  • Experience in industrial refrigeration (ammonia or CO2), cold storage, or food and beverage processing.
  • Experience growing recurring service agreements and aftermarket revenue.
  • Bachelor's degree in business, engineering, industrial technology, or a related field.
Compensation and benefits:
  • Competitive base salary plus performance-based incentive
  • Health, dental, and vision insurance; life, AD&D, and long-term disability coverage; HSA availability
  • 401(k) with company match
  • Paid time off and holidays
  • Ongoing training and professional development
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Level

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Jacksonville, FL

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