As a Director of Customer Management Risk Strategy you will be responsible for leading a team that delivers strategies to manage exposure and engagement across Zip’s customer portfolio. As a trusted strategic partner to every team across Zip, you will own all things around credit strategy for ex
The ideal candidate will have proven expertise in managing complex product portfolios in diagnostics, digital pathology, life sciences, or medical technology, and excels at translating market insights and customer needs into product solutions. We are looking for a forward-thinking and experienced le
Experience managing revenue retention and product adoption of customers in a technical customer success or technical account management role. Manage a book of business of ~100 Paperless Parts customers, with a mix of high-touch customers managed directly and low-touch customers managed at scale. Reg
As a Senior Product Marketer, Pricing Strategy & Monetization, you’ll help shape how customers, sellers, and the market understand the value of HubSpot’s evolving pricing and packaging. Product Marketing, Pricing Strategy, Monetization, Commercial Strategy, or related SaaS go-to-market functions
Bachelor's degree in information technology, computer science, marketing, business administration or related field, 10 years of experience as a Product Manager or a similar role in an Agile, Scrum, Kanban or similar software application development and/or project management team environment or an eq
Provides product management oversight for assigned products and services, including annual strategic product planning; revenue and expense budgeting and forecasting; pricing; sales strategy development and facilitation; product positioning, packaging, and messaging; marketing and sales material deve
This role owns the implementation and activation of our Customer Data Platform (CDP), defines the broader marketing technology roadmap, and leads product management for our (currently unnamed) loyalty program. Own product strategy and roadmap for Petco's (currently unnamed) loyalty program. Location
You will partner closely with internal teams, including Sales, Implementation, Product, and Support, to advocate for your customers, influence product direction, and ensure a seamless customer experience. Own renewals, retention forecasting, and expansion strategy, while providing structured feedbac
Ensure CSM processes are rigorously followed, including monthly customer health updates, compliance with renewal stages, risk management, and other customer lifecycle updates. Ensure CSMs are meeting with their customers according to expectations, have defined customer goals, have economic buyer rel
This role builds and leads a team of product managers and product owners and reports to the SVP, Product Management within the Advisor Engagement and Productivity organization. The VP combines strategic product management with hands-on product ownership, owning the full lifecycle of M365 capabilitie