Hospitality & Tourism Job Openings

Position Title: Front Office Manager. The Front Office Manager is responsible for overseeing the daily operations of the hotel's Front Office, ensuring guest satisfaction, and providing exceptional service.. This role involves managing the Front Office team including: The Front Desk, Nightly Audit, Reservations, Bellman, Welcome Station, Massage & Facial Services, Guests Services and Gift Shop sales.. The Front Office Manager will assist handling guest complaints, coordinating with other departments, and optimizing revenue.. Supervise, train, and mentor front office staff, including reservationist, bellmen, and concierge.

We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden.. Give back through our Corporate Social Responsibility activities and local community based philanthropy.. Manage the Reservations/Guest Relations department, inventory, property management, and revenue management systems. Minimum of 3 years of previous Revenue Management in a luxury hotel setting preferred.. Knowledge of hospitality sales, marketing and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations and yield management

Downtown L.A. Proper Hotel has masterfully transformed a Renaissance Revival landmark building, part of Curlett & Beelman's iconic architectural stamp on L.A. Designer Kelly Wearstler seamlessly elevates 148 rooms and suites with compelling creative design, vintage California influences and a trove of original works by L.A. artists.. Discover a trio of inviting dining destinations in one historic location, helmed by James Beard Award-winners Suzanne Goin and Caroline Styne, along with a refined split-level rooftop pool-deck with uninterrupted views of city lights; plus 12,000 square feet of event spaces, including two suites that integrate the building's sporting-club past by repurposing the vintage basketball court and indoor pool into inspired, unexpected design elements.. The Assistant Front Office Manager is responsible for leading our front office team in delivering an exceptional luxury guest experience.. As a key member of the leadership team, you will support the Front Office Manager in overseeing daily front desk operations, ensuring seamless check-ins and check-outs, and maintaining the highest standards of hospitality.. 2+ years of front office experience in a luxury or boutique hotel environment, with at least 1 year in a supervisory role

Job Title: Food & Beverage Server. Founded in 1982, White Oak leads professional efforts to improve veterinary care, develop holistic animal management techniques, and better understand the biology of critically endangered species by providing excellent care and managing conservation programs for over 30 species of imperiled wildlife in large, naturalistic habitats.. The food and beverage server are responsible for creating an exceptional and memorable guest experience all while informing our guests of our conservation mission.. Daily responsibilities as a food and beverage server to include, but not limited to, executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, meal drop offs etc.. Assist Guest Relations by greeting guests, bartending, and attending the Gilman Hall bar area.

Job Summary: The Front Office Manager is responsible for managing all aspects of the daily operations, including but not limited to, operations, staffing, and payroll in accordance with the guidelines of the hotel policies and procedures.. Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication.. Coordinate daily activities with the hotel management team, and the Front Office staff in the form of a pre-shift meeting.. Inform all Front Office staff of daily activities, group and VIP arrivals as well as special requests and repeat guests.. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

The Biltmore Los Angeles is our historic hotel opened in 1923 and located opposite Pershing Square in Downtown Los Angeles.. · Ensure hotel is exercising best in class revenue management techniques based on market analysis, demand forecasting, channel marketing, and inventory management.. Ensure pricing in consistent in all distribution channels (Windsurfer, Opera PMS, GDS, Internet).. · Review and implement incentive programs in Front Office and Reservations, with particular focus on need periods, in conjunction with Reservations Manager and Director of Front Office.. · Previous hotel (property level) revenue management experience essential, prior reservations and front office experience desired.

As a Virtual Travel and Tourism Assistant, you'll play a crucial role in ensuring the satisfaction and comfort of our clients.. Handle payment processing, invoicing, and billing procedures in accordance with company policies and procedures.. Familiarity with booking systems, destination knowledge, and travel industry trends is highly desirable.. Previous experience in sales, customer service, or the travel industry is preferred but not required.. Reliable internet connection and a dedicated workspace to support remote work.

Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint.. Guests can enjoy farm - to - fork seasonal cuisine at NoMo Kitchen or relax daily with morning coffee and tea in the Library Lounge.. The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.. Must maintain constant communication with Housekeeping, Reservations and the Credit Manager. Review daily Front Office work and activity reports generated by Night Audit.

Proper Hospitality is seeking a dynamic and service-oriented Assistant Front Office Manager to join the team at Montauk Yacht Club, our 107-room luxury property within The Collective.. Job OverviewThe Assistant Front Office Manager is responsible for leading our front office team in delivering an exceptional luxury guest experience.. As a key member of the leadership team, you will support the Front Office Manager in overseeing daily front desk operations, ensuring seamless check-ins and check-outs, and maintaining the highest standards of hospitality.. Support the Front Office Manager in managing departmental budgets and cost controls. 2+ years of front office experience in a luxury or boutique hotel environment, with at least 1 year in a supervisory role

Fairmont Chicago, Millennium Park features beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 84 newly renovated rooms and Fairmont Gold Lounge along with our recently launched pan-Latin Restaurant in partnership with Richard Sandoval Hospitality.. Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space.. The Director of Front Office is a pivotal leadership role in a luxury hotel, responsible for overseeing all front office operations to ensure an exceptional guest experience.. Recruit, train, and mentor front office staff, including front desk agents, concierge, and bell staff, to uphold the hotel’s luxury standards.. Oversee all front office functions, including reservations, guest services, concierge, and night audit.

From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.. As a Front Office Agent Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments.. Front Office Agent Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members.. Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.

High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.. Leads execution of activities to support the Event Management strategy.. Leads the catering menu development process.. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Nestled in the pulsating heart of downtown Scottsdale's Entertainment District, this 164-room gem combines classic western elements with bold, modern motifs, redefining the desert aesthetic and attitude.. It’s five food and beverage outlets range from a 1940’s inspired café on the ground level to a seductive Miami-style rooftop pool deck and bar reflective of the orange groves of Morocco.. Coordinate with Digital Strategy team to best showcase room products and promotions. Advise policies and set procedures for additional tasks that cross disciplines between Revenue Management, Sales, Digital Strategy, Operations, and Finance. Knowledge of hospitality sales, marketing and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations and yield management

Black Walnut Inn & Vineyard is a serene nine-room villa offering luxe accommodations and spectacular views of Oregon's famed Willamette Valley.. We are looking for a highly motivated, experienced, and professional candidate for our Front Desk Receptionist position.. The ideal candidate will: Work experience as a Hotel Front Desk Agent, Receptionist, or similar role. Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS. Understanding of how travel planning websites operate, like Booking and TripAdvisor

Nestled in the pulsating heart of downtown Scottsdale's Entertainment District, this 164-room gem combines classic western elements with bold, modern motifs, redefining the desert aesthetic and attitude.. It’s five food and beverage outlets range from a 1940’s inspired café on the ground level to a seductive Miami-style rooftop pool deck and bar reflective of the orange groves of Morocco.. Coordinate with Digital Strategy team to best showcase room products and promotions. Advise policies and set procedures for additional tasks that cross disciplines between Revenue Management, Sales, Digital Strategy, Operations, and Finance. Knowledge of hospitality sales, marketing and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations and yield management

Ensure all colleagues are up to date with all departmental software systems including but not limited to: OperaCloud, POS Silverware, Alice, Kipsu, Intouch, Microsoft Office, Outlook, etc.. Take In-Room Dining orders for guests and enter accurately in the POS Silverware system in a timely manner.. Facilitate an efficient process as per hotel standards for in-room dining order taking, and communicating any issues arising with the food and beverage department.. Answer any questions that the Global Reservations Center (GRC) or Reservations Agents may have.. Previous experience in a luxury hotel environment an asset

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.. The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.. Use proper two-way radio etiquette at all times when communicating with other employees.

We are seeking a dedicated and enthusiastic Front Office Supervisor to join our team.. Oversee and manage front desk operations, including guest check-in/out and reservations.. Ability to multitask and adapt in a fast-paced boutique hotel environment.. Proficiency in hotel management software and reservation systems is a plus.. If you are passionate about hospitality and eager to be a key part of a boutique hotel experience, we encourage you to apply and become an integral member of our team!

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.. The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.. Use proper two-way radio etiquette at all times when communicating with other employees.

Report directly to the Director of Guest Relations and assist with all needs to run department efficiently and effectively.. Manage all Guest Relations/Reservations Agents.. Provide support as needed and support with all daily tasks including but not limited to phone calls, emails and guest relations tasks.. In addition, the ability to properly code and audit all reservations by market segment, company, source, origin, travel agent, etc.. Process internal reservations, management reservations, reservations from the GDS, house/comp requests, travel agent rates and emails