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The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel.. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.. Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.. Assist the Director of Revenue Management and Reservations Manager in daily duties including answering phones, filing, and computer work.. Previous hotel experience in a Reservations, Front Office, Sales and Marketing or Accounting environment is preferred.
This is a full-time position located in the Operations Department at The Guest House at Graceland reporting to the Front Office Manager.. Assist the Front Office Manager with assigning tasks and department shift coverage as needed.. Oversee and supervise PBX, Front Desk, Guest Services, and Bell Person staff.. Fill in for night auditor and other front desk positions as needed. SPECIAL REQUIRMENTS: A valid driver’s license is required; must have hotel operation experience and/or equivalent education in hotel management/business administration; hospitality field or equivalent work-related experience is required; previous supervisory experience is preferred.
This includes all aspects of conference room scheduling using the Event Management Software System (EMS), including reservations, confirmations, meeting set up, coordinating catering services, and regularly monitoring conference room availability.. Maintain a hospitality/concierge style level of service in the Conference Center in order to assist. Operate coffee and Nespresso machines, process orders, and deliver to client meetings or waiting area.. Schedule Conference Center and Visitor Office cleaning with office services department.. Working harmoniously with co-workers, and those departments that provide service to the conference center, including Catering, Office Services, and ITS.
Assistant General Manager – Hotel. As the Assistant General Manager, you’ll support the General Manager in all aspects of hotel operations—front desk, housekeeping, food and beverage (if applicable), and maintenance—while fostering a culture of service excellence and accountability.. Handle guest relations, including resolving complaints and ensuring satisfaction. 2+ years of hotel management experience (AGM, Operations Manager, or equivalent). Bachelor's degree in Hospitality Management or related field preferred, but not required
Utilize extensive knowledge and experience in Revenue Management practices and the ability to analyze market trends, consumer behavior, and competitive information to make data driven decisions.. Foster a collaborative environment where team members contribute ideas and insights to improve revenue management practices.. EXPERIENCE: 10 years experience in revenue/operations/management within hospitality, tourism, cruise or resort industry and or cruise line experience in related activities.. Extensive knowledge of Revenue Management including pricing and promotional initiatives.. Proficiency in revenue management systems, pricing tools, and Microsoft Excel.
The stunning Forbes 4-Star Conrad New York is looking for a Revenue Mangement Coordinator to join the Revenue Management Team!. Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets.. This includes a 3-meal restaurant, rooftop bar, and in-room dining.. As a Revenue Management Coordinator, you would be responsible for managing and analyzing the historical and statistical data related to the Revenue Management in the hotel's continuing effort to deliver outstanding guest service and financial profitability.. Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Our property is seeking a part time night auditor to join our growing group of hospitality professionals.. Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required. Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management. High school diploma or equivalent required; some college preferred. Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation. Build strong relationships and liaise with all other department's especially housekeeping, reservations, etc. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures.. 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.. Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves.. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
Shaner and Buffalo Marriott at LECOM HARBORCENTER is seeking a Food & Beverage Supervisor who will help train and lead the restaurant staff, as well as generate reports and assist with projects as assigned by the Food & Beverage Manager and/or General Manager.. The award-winning Buffalo Marriott at LECOM HARBORCENTER invites you to experience the city like never before.. Boasting an unparalleled downtown location within the LECOM HARBORCENTER complex, our hotel is steps away from Buffalo, New York's most popular attractions - from KeyBank Center to the nightlife and events of Canalside.. Panorama on Seven, our hotel restaurant, offers seasonal American cuisine, waterfront views and hand crafted cocktails.. And whether you're here for business or on vacation, you'll be thrilled with our location in the heart of the city's flourishing downtown district; there are countless things to do and see around here, and the Buffalo Marriott at LECOM HARBORCENTER places them at your doorstep.
The Hilton DFW Lakes Executive Conference Center is looking for a F ront Office Supervisor to join the team!. The F ront Office Supervisor is responsible for assisting the FOM with the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Establish and maintain attentive, friendly, courteous, and efficient hospitality at the Front Desk. Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous, and efficient manner. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.
Responsible for the day-to-day operations of the Front Desk, Concierge, Bell Staff and Royal Service departments with a primary focus on the overall operation of the Front Desk. Leads and coaches the Front Office team towards achieving the highest levels of guest service through consistent delivery of Service standards, and opportunities to create memorable experiences. Leads the Front Office team towards achieving the highest levels of exceptional guest service and colleague satisfaction results, through the application of all Corporate and property standards and policies. Strong focus on development and implementation of departmental goals and projects in the areas of occupancy and yield management, guest service and standards, health and safety, and employee engagement. Builds and maintains excellent working relationships with key departments including, Reservations, Housekeeping, Engineering, Restaurants, Sales, and Conference Services.
Front Office Manager (Night Manager Relief). Ensure the accurate completion of the daily night audit in a timely fashion.. Assist the Front Office Manager in implementing and enforcing financial controls throughout the department, helping with control of operating expenses, scheduling and purchasing.. Be aware and able to enforce all fire-life-safety procedures.. Report any suspicious persons, activities and/or hazardous conditions to the Security department and/or the Front Office Manager.
Adjunct Faculty - Business, Finance, Hospitality & Marketing.. Chippewa Valley Technical College (CVTC) is establishing a pool of qualified candidates to be considered when adjunct and/or substitute instructors are needed to teach Culinary Management related courses. Plan for and instruct courses in the area of Culinary Management, Culinary Production Specialist and/or Baking & Pastry Specialist. Bachelor's degree from an accredited college or university in a culinary arts or culinary management related area. Current certification as a ServSafe instructor by the National Restaurant Association Solutions or 90% test score on the exam used to obtain a Certified Professional Food Manager license granted by the National Restaurant Association or ability to complete prior to teaching assignment.
Guest Relations & Concierge Manager. Reporting to the Director, Front Office, the Guest Relations & Concierge Manager is responsible for ensuring we provide the highest level of guest service for our VIP and ALL Members.. Assume Manager On Duty when on shift overseeing, Front Office, Guest Services, Royal Service and Fairmont Gold.. Minimum 2 years' previous management experience in Front Office operations. Knowledge of computerized Front Office systems required with emphasis in Opera Cloud, Alice, Kipsu.
Our initial in-depth training and ongoing mentorship and leadership support will provide the foundation for success in this role and the professional development to help shape a fulfilling career in hospitality.. The Food and Beverage Manager will lead our Front of the House team to ensure we provide excellentcustomer service whilst complying with all food and safety regulations.. The responsibilities of the Food and Beverage Manager include managing food and beverage operations and standards, adhering to budgets, hiring and training Front of the House team members, and handling customer complaints.. Manager Food Handler’s Card and Responsible Beverage Service Training (or ability to obtain within 30 days).. Strong knowledge of both FOH and BOH operations.
The Ranch Club, which is the center of warm-weather activities featuring family and adult swimming pools, an outdoor bar and grill with wood-burning pizza ovens, tennis courts, and basketball and pickleball courts.. The Longhorn Lake featuring a private member beach club, swimming, fishing, paddle boats and two treehouses, as well as expansive play areas for children.. The Metzger Market, a popular gathering market for coffee barista-made specialties, hand-dipped ice cream and essentials, as well as a community mail center.. The Food and Beverage Manager works directly with the Training and Development Manager to ensure that the members' and guests' expectations are met or exceeded.. Ensure proper communication between Training and Development Manager, Food and Beverage Director, and all Food and Beverage staff.
Company Description Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own.. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur.. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.. Ensure all colleagues are up to date with all departmental software systems including but not limited to: OperaCloud, POS Silverware, Alice, Kipsu, Intouch, Microsoft Office, Outlook, etc.. Balance operational, administrative and employee needs Facilitate an efficient process as per hotel standards for in-room dining order taking and communicating any issues arising with the food and beverage department.
Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music.. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest.. The Reservations & Communications Agent is responsible for for booking Room, Spa and Restaurant reservations via phone, email requests, and guest in-house requests.. Perform tasks and projects as delegated by the Core Supervisor, Core Manager, Front Desk Assistant Manager, Front Desk Manager, Chef Concierge, Front Office Manager, Front Office Supervisor or Rooms Division Manager.. Completion of Post-Secondary Education in Hospitality or related field
Our property is seeking a night auditor to join our growing group of hospitality professionals.. If you are looking to start a career in the fastest growing boutique hotel hospitality group in the US and want a position that can grow with your skills and natural talents, apply now.. Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required. Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management. Formerly the Summit Hotel, it has been reimagined into a sleek, Scandinavian-Asian retreat, positioning it as a top destination for both high-volume transient and group business.