Hospitality & Tourism Job Openings

Property Description Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team!. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century.. Join us in delivering legendary hospitality and become a valued member of our team at Grand Hotel on Mackinac Island!. Overview We're seeking a creative and detail-oriented Event Planning Manager to join our team!. The Event Planning Manager acts as a liaison between the customer and hotel sales person to provide direction and supervision during execution of meeting and banquet functions or events.

The Guest Relations Supervisor is responsible for all aspects of leading the Guest Relations team, while overseeing all aspects of VIP reservations and relations.. They will work closely with the Director of Guest Relations and Guest Relations Manager to create initiatives and procedures for all FOH guest escalations and will ensure consistency in operations and restaurant reservations in delivering an excellent service and hospitality experience for our guests, while driving cover counts and revenues.. Works with the Director of Guest Relations, Guest Relations Manager, and management teams across businesses and departments to develop and execute strategies to achieve operational goals at the restaurant level, as well as overseeing daily operations in the Guest Relations department. Personally oversees VIP guest relations and implements streamlined and thoughtful SOPs at all restaurants.. Resolves team member or customer conflicts through Sunday Hospitality Group’s disciplinary and grievance handling procedures policies

High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.. Leads execution of activities to support the Event Management strategy.. Leads the catering menu development process.. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Black Walnut Inn & Vineyard is a serene nine-room villa offering luxe accommodations and spectacular views of Oregon's famed Willamette Valley.. We are looking for a highly motivated, experienced, and professional candidate for our Front Desk Receptionist position.. The ideal candidate will: Work experience as a Hotel Front Desk Agent, Receptionist, or similar role. Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS. Understanding of how travel planning websites operate, like Booking and TripAdvisor

From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.. As a Front Office Agent Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments.. Front Office Agent Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members.. Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.

Overview We're seeking a creative and detail-oriented Event Planning Manager to join our team!. The Event Planning Manager acts a liaison between the customer and hotel sales person to provide direction and supervision during execution of meeting and banquet functions or event.. They will directly serve group and catering customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes.. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

We are looking for a Director of Revenue Management to join the re-opening of the famed Delano Miami Beach.. Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept.. Delano Miami Beach will act as the brand's flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality.. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season.. Ensure team is effectively managing all distribution channels (Brand.com. ALL.com, Call Center, OTA's, GDS, IDS, CRO).

Position Title: Front Office Manager. The Front Office Manager is responsible for overseeing the daily operations of the hotel's Front Office, ensuring guest satisfaction, and providing exceptional service.. This role involves managing the Front Office team including: The Front Desk, Nightly Audit, Reservations, Bellman, Welcome Station, Massage & Facial Services, Guests Services and Gift Shop sales.. The Front Office Manager will assist handling guest complaints, coordinating with other departments, and optimizing revenue.. Supervise, train, and mentor front office staff, including reservationist, bellmen, and concierge.

The Front Office Manager is responsible for managing all aspects of the daily operations, including but not limited to, operations, staffing, and payroll in accordance with the guidelines of the hotel policies and procedures.. Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication.. Coordinate daily activities with the hotel management team, and the Front Office staff in the form of a pre-shift meeting.. Inform all Front Office staff of daily activities, group and VIP arrivals as well as special requests and repeat guests.. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry.. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint.. Located directly across from the famed Waikiki Beach, Park Shore Waikiki boasts spectacular unobstructed views of the Pacific Ocean and Diamond Head. The hotel's prime location places guests steps from Hawaii's most popular beach, world-class dining, shopping and entertainment — including the Honolulu Zoo and Kapiolani Park.. The Director of Front Office is responsible for the management of all aspects of the Front Desk, Guest Relations, and Guest Services Managers while providing all guests with quality service, maximizing room revenue and productivity, and developing managers and employees.. Work in conjunction with the Hotel Manager and General Manager to prepare the Front Office annual budget.

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.. Only minutes from Fenway Park, Boston University and the Longwood Medical Area, the hotel is walking distance to Coolidge Corner and just steps from the Green Line of the "T" (which is only 5 stops to the Hynes Convention Center in Boston).. Use proper two-way radio etiquette at all times when communicating with other employees.

Ensure all colleagues are up to date with all departmental software systems including but not limited to: OperaCloud, POS Silverware, Alice, Kipsu, Intouch, Microsoft Office, Outlook, etc.. Take In-Room Dining orders for guests and enter accurately in the POS Silverware system in a timely manner.. Facilitate an efficient process as per hotel standards for in-room dining order taking, and communicating any issues arising with the food and beverage department.. Answer any questions that the Global Reservations Center (GRC) or Reservations Agents may have.. Previous experience in a luxury hotel environment an asset

We want our guests to relax and be themselves which means we need you to: be you by being natural, professional and personable in the way you are with people, get ready by taking notice and using your knowledge so that you are prepared for anything, show you care by being thoughtful in the way you welcome and connect with guests, and take action by showing initiative, taking ownership and going the extra mile.. Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.. Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, include room sales, food and beverage sales and catering/banquet services.. Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate departments on solutions.. Two to four years of translatable sales experience (hospitality sales preferred but not required).

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.. Only minutes from Fenway Park, Boston University and the Longwood Medical Area, the hotel is walking distance to Coolidge Corner and just steps from the Green Line of the “T” (which is only 5 stops to the Hynes Convention Center in Boston).. Use proper two-way radio etiquette at all times when communicating with other employees.

At Alila Marea Beach Resort, you'll not only have the chance to work in a beautiful setting, but you'll also be part of a vibrant community.. The Front Office Supervisor at Alila Marea Beach Resort will play a crucial role in ensuring our guests experience is the highest level of luxury and hospitality from the moment they arrive.. Working closely with the Front Office Manager, this position oversees the daily operations of the front desk, concierge services, and PBX operations, providing leadership and support to a team of dedicated professionals.. · Assist in coordinating departmental outings, monthly meetings, and other training sessions as requested by Front Office Manager.. · Conduct regular staff meetings, set performance goals, and provide coaching and feedback in conjunction with the Front Office Manager.

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.. The Langham, Boston is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will be working with a passionate & talented Guest Relations Team to drive excellence in guest satisfaction by delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.. Work closely with Guest Relations and Concierge Manager to ensure that Brilliant members, VIPs and Langham Club access guests receive special recognition and service. Assist Guest Relations Manager by reviewing and completing arrival reservation to ensure a seamless guest stay: checking their allocated rooms, amenities, and special requests. Have a strong understanding of Front Office operations and previous experience in a luxury hotel

Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels.. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone.. Assist the Director of Revenue Management and Reservations Manager in daily duties including answering phones, filing and computer work.. Liaise with Sales Team and Convention Services in coordinating group bookings. Report to the DORM any changes in group pickup that would affect selling strategies.

At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management.. Concert Hospitality has an amazing opportunity as a Front Office Manager. Pegasus, the Flying Red Horse, shines as a vibrant icon from atop Magnolia Dallas Downtown, formerly the Magnolia Petroleum Company Building, one of the city's most revered structures.. Built in 1922, this 400-foot high, 29 story structure was the first high-rise in the United States to have air conditioning and the city's first skyscraper.. Providing excellent customer service and service recovery when necessary, resolving guest relations problems skillfully with a willingness and desire to understand guest's viewpoint

As the Food and Beverage Manager, you will be instrumental in creating an exciting and memorable dining experience for our guests.. Financial Planning: Assist the Assistant Director of Food and Beverage (Asst. DOFB) and Director of Food and Beverage (DOFB) in formulating annual financial objectives through the budgeting process.. Caribbean Experience: Previous experience in the Caribbean is highly desirable.. Education: Bachelor's degree in Hospitality, Restaurant, or Culinary Management is preferred.. Guest Experience Focus: A passion for crafting and personalizing memorable guest experiences.

Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own.. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur.. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space.. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.. Ensure all colleagues are up to date with all departmental software systems including but not limited to: OperaCloud, POS Silverware, Alice, Kipsu, Intouch, Microsoft Office, Outlook, etc.