Hospitality & Tourism Job Openings

SCOPE OF POSITION:The Front Office Manager plays a crucial role in ensuring the smooth operation of the hotel’s front desk and guest services.. Schedule guest service agents and night audit as applicable.. Maintain correct procedures for hotel accounting, credit control and handling of financial transactions.. Set goals with the Operations Manager & GM for improvement of low scoring items.. Perform all jobs within the Front Desk, Reservations and Night Audit, when needed.

Operational Excellence: Oversee daily operations, including food and beverage service, guest experience, and adherence to brand standards.. Community Engagement: Represent the restaurant in the community, building relationships and driving guest traffic through outside sales, networking, and event participation.. Event Management: Collaborate with the Events Manager to oversee five banquet spaces (50-250 seats each) and ensure seamless execution of private events and banquets.. Requirements Proven Leadership: A minimum of 5 years of progressive experience in restaurant management, preferably in high-volume, premium casual dining environments.. Event Experience: Knowledge of event planning and execution is highly desirable, as this role includes overseeing banquet operations.

Optimize the hotel's Room and Catering revenue by working closely with the General Manager, Director of Sales and Front Office Manager to implement strategies.. Work with the hotel General Manager, Director of Sales and hotel team to establish strategies to increase revenue of both Rooms and Catering.. For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ?. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.. Work today, get paid today!

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.. Manages the Food and Beverage departments (not catering sales).. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.

Elevate your career with Sunriver Resort as our Conventions and Catering Manager!. The Conventions and Catering Services Manager is responsible for communicating with guests and wedding/event planners to plan and execute successful meetings and events.. Works with the sales department to achieve the vision of weddings, social events, and group meetings and events. Provides overall direction, coordination, and ongoing evaluation of weddings, meetings, and events. Handles meeting planner/guests requests promptly and with high level of accuracy

The Front Office Supervisor is responsible for working alongside management to oversee the day-to-day operation of the Front Office and ensure consistent delivery of high-quality service to our guests.. In this position, you will handle a combination of duties including check-in and check-out processes, answering questions, keeping record of room availability and guest accounts, making, confirming and cancelling reservations and computing bills and collecting payment upon check-out.. Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of Open Door Policy process.. Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).. Sell a room/accommodation to guests without reservations based on availability.

Job Title: Remote Hospitality Manager - WFH Company: EcoWay Voyagers Location: Remote Job Description: Guest Experience Management: Lead the remote team in ensuring an exceptional guest experience aligned with EcoWay Voyagers' sustainability values and eco-friendly ethos.. Eco-Friendly Guest Engagement: Develop and implement strategies for remote guest engagement focused on promoting sustainable travel practices, environmental awareness, and responsible tourism.. Eco-Conscious Benefits: Access to eco-friendly benefits such as sustainable travel perks, carbon offset programs, and opportunities to participate in environmental conservation initiatives.. Qualifications: Sustainable Hospitality Experience: Demonstrated experience in sustainable hospitality management, including remote leadership, eco-friendly practices, and guest engagement.. Tech Savvy: Comfortable using hospitality management software, remote communication tools, and digital platforms to manage operations and engage with guests and team members remotely.

Our property is seeking a night auditor to join our growing group of hospitality professionals.. Complete additional bookkeeping, administrative, and accounting procedures as requested. Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required. Diploma or equivalent from high school is required; some college is desired. Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Compensation: $19 per hour

Our property is seeking a night auditor to join our growing group of hospitality professionals.. Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required. Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management. Complete additional bookkeeping, administrative, and accounting procedures as requested. Experience in the hospitality industry or guest services is preferred, but not required

Responsible for the total front office operations: Acts as Manager on Duty, responds immediately to guest requests, represents the hotel in the late evening and early morning hours, maintains thorough communication with management staff.. Experience in accounting, sales, telesales, service or guest relations type of industry is helpful but not mandatory.. Frequent Stay Program Reservations procedures including cancellations and “walking” guest Phone etiquette and answering procedures, be able to answer inquiries of shopping, dining, entertainment and travel directions.. Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books.. Once that is achieved, the individual may be promoted to an AGM or GSM position.

Located on historic Main Street Clayton, Bridge Creek Inn will feature 45-guest rooms, a coffee shop, a bar & restaurant, and multiple indoor / outdoor event venues.. Best known for its mountains, rivers, and lakes, let our hotel be your basecamp for all Rabun County has to offer.. Essential Functions and Responsibilities of the job include, but are not limited to:Clean and service guest rooms, public areas and acts as Houseperson.. Cover Room Attendant, Houseperson and Public Area assignments as assigned; cleaning public bathrooms, stocking carts, cleaning glassware, stripping rooms, and overall cleanliness of Lodge.. Respond quickly and efficiently to all guest requests; Practice chemical safety rules and follows procedures for needles and other hazardous materials.

Other responsibilities might include tracking and posting appropriate food, liquor or telephone charges to guests' accounts; completing bookkeeping duties, like balancing accounts and conducting nightly financial audits; and recording and referring patron comments and complaints to the appropriate hotel management (.. Ensures front desk staff is trained in all front desk operations, including check in/out procedures, telephone procedures, overall shift procedures, hotel amenities and computer system.. Two to four years of hospitality experience at a hotel casino resort complex.. What began in 1996 as a gaming destination in southeastern Connecticut with a handful of Team Members has expanded into a premier entertainment enterprise with over 10,000 team members across the globe.. What drives our success is the centuries-old philosophy of the Mohegan Tribe “The Spirit of Aquai”.

Housekeeping, Night Audit, Reservations, Revenue Management, and Valet, ensuring seamless communication. Oversee the daily operations of guest services, housekeeping, night audit, reservations, revenue. Direct and manage the duties and responsibilities of the Housekeeping Manager and oversee. sustainability efforts, and in-room dining menus.. Oversee reservation booking portals and the Alice Hotel System.

Our property is seeking a part-time night auditor to join our growing group of hospitality professionals.. Complete additional bookkeeping, administrative, and accounting procedures as requested. Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management. Requires a flexible schedule that allows for overnight shift hours. Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Compensation: $14 - $15 hourly

Our property is seeking a night auditor to join our growing group of hospitality professionals.. Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager. Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required. Requires a flexible schedule that allows for overnight shift hours. We are an interior corridor hotel with about 5 5-minute drive from Kansas City International Airport.

Responsible for daily Hotel Front Office Operations (supplies/guest requests/membership sign-ups/hospitality services with our guests and service recovery) while assisting all other Hotel Department Heads including the Hotel General Manager. Listen and extend assistance to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.. Supervise the budgeting, forecasting, training, motivating, and staffing of the Hotel Front Office including, Bell Staff, Reservations, Concierge, Guest Services, and Transportation Services.. Be a liaison for the contracted valet company with Hotel Guest Services and issues.. Every Commerce employee should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Maple Tree Inn is seeking a night auditor/part-time guest service agent to join our growing group of hospitality professionals.. Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager. Perform additional bookkeeping, administrative, and accounting procedures as required. Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required. Overnight shift; requires flexible hours Compensation: $19 - $19.50 hourly

Description Crescent Hotels & Resorts is honored to announce an exciting opportunity for a talented Director of Revenue Management for the grand opening of JW Marriott Reston Station Hotel & Residences this Fall!. Experience a new level of luxury at JW Marriott Reston Station, a stunning 28-story landmark that overlooks Reston Row, a lively urban hub filled with top-notch dining and entertainment options.. This impressive architectural gem is conveniently located along the Silver Line Metro, perfectly positioned between Dulles International and Reagan National airports, providing travelers with exceptional access to the capital region and beyond.. Advise policies and set procedures for additional tasks that cross disciplines between Revenue Management, Sales, Digital Strategy, Operations, and Finance. Knowledge of hospitality sales, marketing and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations and yield management

With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective.. This position reports to the hotel Rooms Director.. The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling.. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities.. Responsible for short- and long-term planning and the management of the hotel's Front Office operations

Overview Opportunity: Reservation (Call Center) Manager Oversee and respond to telephone, email and internet inquiries, and employ sales techniques in order to secure and process reservations for guest accommodations in accordance with established guest service and sustainability standards.. Potential Career PathArea Director of Reservations –Revenue Management or Assistant General ManagerEssential Job FunctionsAnswer the telephone and greet prospective guests in a friendly manner and respond to callers' inquiries and requests.. Assist in yield and revenue Management.. Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.