Senior Manager, Solutions Engineering, Auth0

Responsibilities: Lead and mentor a team of ~10 Senior and Principal Solutions Engineers focused on Auth0. Standardize and execute technical sales playbooks for complex Auth0 scenarios (legacy migrations, omnichannel authentication, social/passwordless login, bot/fraud mitigation, high-throughput events). Oversee technical validations, POCs, and architectural reviews for high-concurrency applications; establish metrics for efficiency and win rates. Act as executive sponsor on Tier-1 opportunities and build trust with customer executives across technical and business units. Influence Auth0 roadmap by translating field requirements into platform innovations. Partner with Strategic Sales, Operations, Enablement, HR, and Finance to drive workforce planning and resourcing for scalable performance.

Key requirements: CIAM domain expertise with presales or architectural background 4+ years leading and scaling a technical presales or solutions engineering team in enterprise SaaS Strong understanding of OAuth 2.0, OIDC, SAML, Passkeys/WebAuthn, JWT, API security, token management; mobile/web SDKs Experience with large-scale identity architectures (multi-region routing, tenant isolation, session management) and regulatory compliance (GDPR, CCPA/CPRA, HIPAA) Enterprise sales acumen with value-based selling methods (MEDDPICC, Command of the Message) Executive presence and ability to influence cross-functional leadership (Security, Product, Engineering, Marketing) Executive communication Strategic thinking Cross-functional collaboration OAuth 2.0 OpenID Connect (OIDC) SAML