[CG] Sales & Customer Success Coordinator (SaaS)
somewhereDenver, CO
[CG] Sales & Customer Success Coordinator (SaaS)
somewhereDenver, COSenior L5
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales and Related Workers, All OtherSales Managers
APPLY NOW (opens in a new tab)Sales & Customer Success Coordinator
Position:
Sales & Customer Success Coordinator Working Hours: Full-time Mon - Fri 9:00 am - 6:00 pm CST Available to attend internal meetings with the AU team twice a week in the later part of the day, approximately around 7 PM.
Holidays:
US Holidays Search Location: Latin America and South Africa Salary: $2500 - $3200 (depending on exp and client's final offer) : OTE: Uncapped commission tied to revenue and retention performance : The Final Salary Offer depends on the client's decision, interview, results, and experience Important: Asking Salary (including OTE/commission structure) should already be inclusive of any applicable on-costs, taxes, government contributions, or statutory benefits in their respective country.
About the Role:
This is a sales-led role with full onboarding and high account ownership responsibilities.
You will:
- Be the first point of contact for inbound North American leads
- Qualify, progress and close opportunities through the pipeline
- Run demos, manage objections and drive deals through to signed agreement
- Work closely with the AU-based sales lead on strategy, pricing and larger opportunities
- Own the onboarding process end-to-end once a deal is signed
This role suits someone who likes clear ownership - from first conversation through to long-term growth.
Role Responsibilities:
- Sales & Pipeline
- Respond to and qualify inbound leads
- Run discovery calls to assess fit and opportunity size
- Coordinate and prepare prospects for demos
- Maintain structured follow-up to maximise conversion
- Keep CRM clean and pipeline moving
- Assist in proposal and pricing discussions
- Closing smaller opportunities independently
- Identify upsell potential during sales conversations
You will be accountable for moving deals forward and contributing to revenue growth.
Onboarding & Account GrowthLead the end-to-end onboarding process for new customers
Deliver training and ensure strong platform adoption
Act as the primary point of contact post-sale
Monitor account health and address risks early
Manage renewals proactively
Drive expansion revenue within existing accounts
This is not a handoff role. You will manage the relationship through onboarding, adoption, and growth.
Commission / OTE: In addition to base salary, this role includes uncapped commission tied to:
New revenue generated Expansion revenue within existing accounts Renewal and retention performance Quick overview: The typical sales cycle for smaller dealers (the primary focus) is about 30–40 days. The average deal size is around $7,000 USD, with deals typically ranging from $3,000 up to $50,000 or more (this will be discussed more during client interview and during onboarding) On-target earnings from a combination of sales and customer success commissions are projected to add approximately $1,000 per month. High performers should expect to materially increase their monthly earnings through revenue contribution.
Requirements:
- 2–4 years of experience in SaaS sales, business development, or account growth
- Confident running discovery conversations
- Strong follow-up discipline
- Commercial mindset and comfort discussing pricing
- Experience with CRM systems (Zoho, HubSpot or similar)
- Organised and comfortable working across time zones
- Ideal Profile:
- Like owning revenue, not just servicing accounts
- Enjoy both closing and growing clients
Are structured and disciplined with follow-upWant to play a key role in scaling a growing SaaS businessNOTE: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
PLEASE NOTE:
→ We are looking for candidates based in Latin America, and South Africa → Please note that we process only one active application at a time—if you've applied for multiple roles, kindly direct any updates to the team handling your first application. → To start processing, submit your resume in English. → The final offer will be at the client's discretion and will depend on your interview performance, skills, and experience.
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